SereneAir, Pakistan’s premium airline, is on a mission to transform the domestic flying experience with cutting-edge technology, exceptional service, and a customer-centric approach. The airline is now inviting dynamic and skilled individuals to join its team as Travel Counselors in Karachi. This role is ideal for those who thrive in a fast-paced environment and are passionate about delivering top-notch customer service in the aviation industry.

The position offers a unique opportunity to work with a forward-thinking airline that values innovation, professionalism, and excellence. Candidates with strong communication skills, a tech-savvy mindset, and a customer-oriented approach are encouraged to apply. Whether you’re a fresh graduate or an experienced professional, SereneAir provides a platform to grow and excel in the aviation sector.

Details of the SereneAir Travel Counselors Jobs 2025

Job Title	SereneAir Travel Counselors Jobs 2025
Job Type	Full Time
Salary	50,000
Organization	SereneAir
Place of Posting	Karachi
Address	Karachi
Last Date	28-April-2025
Number of Vacancies	Multiple
Postal Code	75000
Posting Date	22-April-2025

Job Title: Travel Counselor

Job Location: Karachi

Key Responsibilities:

Deliver exceptional customer service to passengers.
Handle reservations, ticket issuance, and cash transactions accurately.
Provide clear information on check-in times, baggage policies, and flight details.
Assist passengers with ticket modifications, refunds, and exchanges.

Skills & Competencies:

Tech-savvy – Comfortable using airline reservation systems and digital tools.
Groomed and presentable – Maintain a professional appearance.
Customer-oriented approach – Ability to handle queries with patience and efficiency.

Qualifications:

Bachelor’s degree OR minimum 16 years of formal education.
Both male and female candidates are encouraged to apply.

How to Apply

Interested candidates must submit their applications online at www.serenear.com/jobs by Monday, 28th April 2025.

Important Notes:

Only shortlisted candidates will be contacted via official email (info@serenear.com) or a call from the registered numbers (081-881007 / 0321-118638).
Beware of fraudulent calls or emails—SereneAir will never ask for personal information through unofficial channels.

Frequently Asked Questions (FAQs)

1. What is the last date to apply for the Travel Counselor position?

The deadline is Monday, 28th April 2025.

2. Is this job open to both men and women?

Yes, male and female candidates are equally encouraged to apply.

3. What qualifications are required?

A Bachelor’s degree or minimum 16 years of formal education is mandatory.

4. Where will the job be located?

The position is based in Karachi.

5. How will I know if I’m shortlisted?

Shortlisted candidates will receive an official email from info@serenear.com or a call from 081-881007 / 0321-118638.

6. What skills are essential for this role?

Tech-savviness
Professional grooming
Strong customer service skills

7. Can I apply in person or via email?

No, applications are only accepted online at www.serenear.com/jobs.

This is an excellent opportunity for individuals seeking a career in the aviation and hospitality sector. With SereneAir’s commitment to excellence, successful candidates will gain valuable experience in a thriving industry. Don’t miss the chance—apply before the deadline!